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Problems downloading Mozilla/Firefox

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  • Last reply by philipp

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I have had problems with Firefox not 'opening' so I have uninstalled and am trying to re-install it but it is not installing. I have cleared my browsing history. I am using Windows 8.1. Is there a different download for it?

I have had problems with Firefox not 'opening' so I have uninstalled and am trying to re-install it but it is not installing. I have cleared my browsing history. I am using Windows 8.1. Is there a different download for it?

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hi catlover25, please see if it is working correctly with the full installer instead that can be obtained from https://www.mozilla.org/firefox/all/