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Why do I have a lagging problem with firefox 36 and flash?

  • 3 replies
  • 2 have this problem
  • 10 views
  • Last reply by FredMcD

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As soon as i got firefox 36, a lot of pages starting taking an extremely long time to load. I'm not great with computers, but I did a lot of searching, and reading then tried everything I knew, safe mode, reinstalling flash, etc. and a lot of what people suggested to no avail. Tried IE and it worked fine, no lagging.

What I finally did that worked was to change from 'always activate' to 'ask to activate' on shockwave flash (the latest version) in my plug-ins and that fixed the problem, pages loaded quickly again, of course all the flash content was greyed out, but it solved the huge lagging problem that came with ff36. For pages that i need to use flash on, i allow it for that page only and then it takes the page a ridiculously long time to load.

So my question is this... obviously it's a flash issue, but is it with ff36, the latest flash or something that is on my computer incompatible with the latest flash and ff36? Could it be related to my security (mcafee security suite, malwarebytes, malwarebytes anti-exploit, spywareblaster)? Is it some setting I have to adjust? I have never had lasting problems with any ff update that didn't resolve itself with the next update, but this just updated to 36.0.1 and the problem is still there.

If it can't be resolved here, I guess i'll have to turn off automatic updates and install ff35 again with which I had no problems, but obviously it would be better if a solution to this problem could be found and I can stay up to date w/ ff improvements.

thanks for any help.

As soon as i got firefox 36, a lot of pages starting taking an extremely long time to load. I'm not great with computers, but I did a lot of searching, and reading then tried everything I knew, safe mode, reinstalling flash, etc. and a lot of what people suggested to no avail. Tried IE and it worked fine, no lagging. What I finally did that worked was to change from 'always activate' to 'ask to activate' on shockwave flash (the latest version) in my plug-ins and that fixed the problem, pages loaded quickly again, of course all the flash content was greyed out, but it solved the huge lagging problem that came with ff36. For pages that i need to use flash on, i allow it for that page only and then it takes the page a ridiculously long time to load. So my question is this... obviously it's a flash issue, but is it with ff36, the latest flash or something that is on my computer incompatible with the latest flash and ff36? Could it be related to my security (mcafee security suite, malwarebytes, malwarebytes anti-exploit, spywareblaster)? Is it some setting I have to adjust? I have never had lasting problems with any ff update that didn't resolve itself with the next update, but this just updated to 36.0.1 and the problem is still there. If it can't be resolved here, I guess i'll have to turn off automatic updates and install ff35 again with which I had no problems, but obviously it would be better if a solution to this problem could be found and I can stay up to date w/ ff improvements. thanks for any help.

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Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.


Flash block {web link} Never be annoyed by a Flash animation again! Blocks Flash so it won't get in your way, but if you want to see it, just click on it


If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

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Thanks for the reply. I tried things you suggested and they didn't resolve the problem.

The one thing i didn't try - my computer couldn't find firefox.exe-p in start/run, so i couldn't try a test profile, but i'll keep looking for the profile change page and try that, hopefully that will shed some light.

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https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles Windows: 32-bit C:\Program Files\Mozilla Firefox\firefox.exe -p 64-bit C:\Program Files (x86)\Mozilla Firefox\firefox.exe -p Mac: Navigate to /Applications/Utilities. Open the Terminal application. In the Terminal application, enter the following: /Applications/Firefox.app/Contents/MacOS/firefox-bin -p Linux: In Terminal run: firefox –P For users who have one or more builds from mozilla.org this will not work. It would be best to have the full path so if you had placed the untared contents in a folder in /home it would be /home/<username>/foldername/firefox/firefox –P An easy way would be not to do it in a terminal but in say a launcher since you have to point it to the firefox script in Firefox folder you can then add –P on end. You can also have the exact "profilename" after the -P so Firefox will start with that Profile.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles