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Slow access after upgrade

  • 1 reply
  • 2 have this problem
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  • Last reply by philipp

boomerk
boomerk
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After upgrade to Firefox 36, extremely slow start up--- the hour glass comes on, then off, then eventually in the left hand corner "New tab" shows up and finally my home page arrives. Previous version of Firefox loaded almost immediately. I have Windows 7 and use Norton.

After upgrade to Firefox 36, extremely slow start up--- the hour glass comes on, then off, then eventually in the left hand corner "New tab" shows up and finally my home page arrives. Previous version of Firefox loaded almost immediately. I have Windows 7 and use Norton.

Chosen solution

hi boomerk, other users have reported that this issue was caused and could be resolved by adjusting the settings of their norton software running on affected systems: https://support.mozilla.org/en-US/questions/1048938#answer-696520

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philipp
philipp
  • Moderator
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Chosen Solution

hi boomerk, other users have reported that this issue was caused and could be resolved by adjusting the settings of their norton software running on affected systems: https://support.mozilla.org/en-US/questions/1048938#answer-696520