I use firefox for facebook games and it keeps crashing on me how can i stop it
Additional System Details
- PlayNow Plugin
- Citrix Online App Detector Plugin
- Google Update
- Shockwave Flash 16.0 r0
- Adobe Shockwave for Director Netscape plug-in, version 22.214.171.124
- Unity Player 4.6.1f1
- globalUpdate Update
- User Agent: Mozilla/5.0 (Windows NT 6.3; rv:36.0) Gecko/20100101 Firefox/36.0
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Thank you for your help!
More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.