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I don't have the authority to download Adobe Flash Player. I'm using Microsoft Security Essentials. HOW DO I FIX THIS?????

Lezotte
Lezotte
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I go to download this and it goes it install but then gives me error message: don't have authority to download.

I go to download this and it goes it install but then gives me error message: don't have authority to download.

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi Lezotte, are you using this site for the download: https://get.adobe.com/flashplayer/

This page also has a download for the latest player (but I don't know whether it will work any better): https://www.adobe.com/products/flashplayer/distribution3.html

Would it be possible to capture a screen shot of the message you're receiving, or give the exact wording (so it's easy to search)? This article has tips on screen shots: How do I create a screenshot of my problem? Please delete or blur any sensitive information before attaching the image to your reply post.

Lezotte
Lezotte Question owner
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I tried what you suggested and got the same error message. I do not have Microsoft Picture Maker so I saved it to word. I saved the file to a pdg however I can't upload it either.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Oh, sorry, it might be simpler to copy the image from the Word document and paste it into "Paint" which is on the Start menu, All Programs, in the "Accessories" folder. Paint can save a PNG or JPG file, which will be uploadable.