Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I just signed up and in my inbox there are hundreds of emails from Bevlesly@gmail.com Beverly Rivas. How could this happen and how can we correct this.

more options

I ended up with all her emails? this is terrible. how can this happen and how can it be undone? And can anyone else get my emails in this same way?

I ended up with all her emails? this is terrible. how can this happen and how can it be undone? And can anyone else get my emails in this same way?

All Replies (4)

more options

Just signed up for what? Thunderbird is email client software that you install on your computer. It connects to the email servers that you enter account info for. In order to enter that account info you need the username and password. You entered the info. You should know what account you entered.

more options

Here is what I get when I launch Thunderbird application. See attached...and this isn't my stuff...it's from someone I do know...but shouldn't be on my computerer...Bevlesly@gmail.com

more options

I entered my email address and my own password...not the one that shows up....I don't even know the password of this person's email address...this is some kind of weird crossover from someone else's account....how can I get this fixed? I do know what I entered...and it wasn't this person's email address...!!!

more options

Is this a computer that the other person used at one time? If so they did not delete their Profile info and Thunderbird picked it up when you installed it. This is not rocket science or weird crossover. The info has to be placed into Thunderbird to receive the email. When you look at the account listing do you see this other account listed along with yours? Just remove the account and get on with it. Tools-Account Settings Select the old account At the bottom of the account list is Account Actions-Remove Account