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Firefox crashes

  • 4 replies
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

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Firefox crashes on startup since the last update (27 Jan 2015) System Ubuntu 14.04 LTS 64 bit Never had a problem with Firefox before & have been using it for years.

Firefox won't start in either normal or safe mode.

Crash ID from automatically adding the troubleshooter: bp-bfe39ad5-def1-4d79-8ed8-f80ce2150205

Other Crash IDs: bp-5c3279d5-7fca-4cf2-addf-575d72150205 bp-796bb161-69a1-474d-a1ef-d71fb2150205 bp-400313ec-bff0-47c4-a72e-1e06c2150203 bp-eded0e85-7c19-4e16-b050-438122150203

Firefox crashes on startup since the last update (27 Jan 2015) System Ubuntu 14.04 LTS 64 bit Never had a problem with Firefox before & have been using it for years. Firefox won't start in either normal or safe mode. Crash ID from automatically adding the troubleshooter: bp-bfe39ad5-def1-4d79-8ed8-f80ce2150205 Other Crash IDs: bp-5c3279d5-7fca-4cf2-addf-575d72150205 bp-796bb161-69a1-474d-a1ef-d71fb2150205 bp-400313ec-bff0-47c4-a72e-1e06c2150203 bp-eded0e85-7c19-4e16-b050-438122150203

All Replies (4)

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The crash report flagged these programs;

icon-theme.cache = unknown Note: 6 installations ?

libgio-2.0.so.0.4002.0 = GLIB ? ? Note: 2 installations ?

libc-2.19.so = Unknown

libpthread-2.19.so = Unknown

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You could try a different icon-theme in your Linux distribution to see if that helps.

You can try to disable OMTC. Add this line to the prefs.js file in the Firefox profile folder.

  • user_pref("layers.offmainthreadcomposition.enabled", false);
  • ~/.mozilla/firefox/<profile>/
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Thanks for the replies.

Disabling OMTC didn't do anything, nor did changing the icon theme.

FredMcD - I don't know what you want me to investigate here.

Firefox still doesn't work - it broke after the last update at the end of January.

The version shipped as TOR browser does work OK.

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FredMcD said

The crash report flagged these programs;

Others will have to figure out what those reports mean.