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Firefox crashes

Posted

ID: 4c8fcb7b-e842-466c-afc9-af4be2141104

ID: 4c8fcb7b-e842-466c-afc9-af4be2141104

Additional System Details

Installed Plug-ins

  • Shockwave Flash 15.0 r0
  • Google Update
  • ActiveTouch General Plugin Container Version 105
  • Citrix Online App Detector Plugin
  • Next Generation Java Plug-in 11.5.2 for Mozilla browsers
  • BlackBerry WebSL Browser Plug-In
  • 5.1.30514.0
  • iTunes Detector Plug-in
  • Unity Player 4.3.5f1
  • VLC media player Web Plugin 2.1.0
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.7.148
  • GEPlugin
  • DivX Web Player version 3.0.0.155
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • Foxit Reader Plug-In For Firefox and Netscape
  • DivX VOD Helper Plug-in
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • Firefox 33.0.2
  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:33.0) Gecko/20100101 Firefox/33.0
  • Support URL: https://support.mozilla.org/1/firefox/33.0.2/WINNT/en-US/

Extensions

  • Adblock Plus 2.6.5 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • LastPass 3.1.54 (support@lastpass.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Freecorder 7.0.1.0 (addon@freecorder.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD RADEON HD 6350
  • adapterDescription2:
  • adapterDeviceID: 0x68f9
  • adapterDeviceID2:
  • adapterDrivers: aticfx32 aticfx32 aticfx32 atiumdag atidxx32 atiumdva
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • clearTypeParameters: D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 300 ] D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 200 ]
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.1.7601.17789
  • driverDate: 2-18-2011
  • driverDate2:
  • driverVersion: 8.830.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 3
  • numTotalWindows: 3
  • webglRenderer: Google Inc. -- ANGLE (AMD RADEON HD 6350 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 4
  • browser.newtab.url: about:blank
  • browser.places.smartBookmarksVersion: 7
  • browser.privatebrowsing.autostart: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140923175406
  • browser.startup.homepage: http://www.google.com
  • browser.startup.homepage_override.buildID: 20141027150301
  • browser.startup.homepage_override.mstone: 33.0.2
  • browser.tabs.warnOnClose: False
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 33.0.2
  • font.internaluseonly.changed: False
  • gfx.direct3d.last_used_feature_level_idx: 0
  • gfx.direct3d.prefer_10_1: True
  • keyword.URL: http://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=599486&p=
  • media.gmp-gmpopenh264.lastUpdate: 1414798713
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1415120178
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1415117285
  • places.history.expiration.transient_current_max_pages: 86954
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.npdeployjava: 0
  • plugin.state.npsitesafety: 0
  • privacy.cpd.offlineApps: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1412784871

Misc

  • User JS: Yes
  • Accessibility: No
philipp
  • Top 25 Contributor
  • Moderator
5315 solutions 23470 answers

hello, you can try to use firefox 34 beta which should contain a fix for this crash already: https://www.mozilla.org/firefox/channel/#beta

hello, you can try to use firefox 34 beta which should contain a fix for this crash already: https://www.mozilla.org/firefox/channel/#beta
ideato 893 solutions 6250 answers

Hello redrockmtn, philipp

philipp, any luck to see it solve in the 33.1 release on next monday ?

thanks

Hello redrockmtn, philipp philipp, any luck to see it solve in the 33.1 release on next monday ? thanks
philipp
  • Top 25 Contributor
  • Moderator
5315 solutions 23470 answers

@ideato, unfortunately not. the status of bug 1076825 remains at:

status-firefox33: wontfix
status-firefox34: verified
@ideato, unfortunately not. the status of bug 1076825 remains at: status-firefox33: wontfix status-firefox34: verified