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My browser will go back and the only thing I cab do is exit it.

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  • 1 has this problem
  • 2 views
  • Last reply by jscher2000

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it will just go black after a while of me using the browser and I cant continue what I am doing. I work online so can it be fixed?

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Several users have a severe version of this issue where Firefox is entirely black from the moment they start it up. That problem is caused by an incompatibility with old graphics card/chipset driver software. While an update for the Intel software is the ultimate solution, a temporary workaround is to disable hardware acceleration.

Step by step directions and links here: https://support.mozilla.org/questions/1025438

Is that it, or something else?