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Firefox crashes

  • 2 replies
  • 3 have this problem
  • 2 views
  • Last reply by cor-el

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Crash ID: bp-1e13d515-fb30-4720-b384-f0b292140927

Crash ID: bp-1e13d515-fb30-4720-b384-f0b292140927

All Replies (2)

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Can you tell us more about your problem? What were you doing? What site were you on? Have you has problems before?


In the address bar, type about:crashes. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

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You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.


You can do a font test to see if you can identify corrupted font(s).