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Why does my address book randomly reorder the names is the list

Posted

When I access my address book the names are in a random order. I can change the order but the next time I access the addresses the order has changed. I can see no apparent reason for the order they appear in and no apparent reason causing the change.

When I access my address book the names are in a random order. I can change the order but the next time I access the addresses the order has changed. I can see no apparent reason for the order they appear in and no apparent reason causing the change.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0

More Information

sfhowes
  • Top 10 Contributor
1381 solutions 6529 answers

Helpful Reply

Please see https://bugzilla.mozilla.org/show_bug.cgi?id=1024130

It is fixed in Earlybird (TB 33.0a2), and should be in the next release version, 33.

Please see https://bugzilla.mozilla.org/show_bug.cgi?id=1024130 It is fixed in Earlybird (TB 33.0a2), and should be in the next release version, 33.
Fabián Rodríguez 70 solutions 557 answers

It seems version 32 introduced the problem you describe, as several other people have sent the same request.

Another option is to revert back to a previous stable version, as newer, beta/development versions will probably have other similar issues an still require testing until officially released.

In Windows Thunderbird updates are automatic by default. To avoid similar situations in the future, you could change that and decide to have a more conservative approach to upgrades.

Before trying anything, make a backup of your current Thunderbird profile.

You can uninstall the current Thunderbird version via Control Panel > Programs and Features and reinstall a previous version, download it from here:

Click on the type for your OS. eg: If using Windows select 'win32' then select the language eg: en-GB = English british then download the .exe file

You can customize automatic updates behavior, however, it's under Tools > Options > Advanced > Update.

My suggestion would be to set it to Check for updates, but let me choose whether to install them., specially if you depend on email for critical / important business or personal matters.

It seems version 32 introduced the problem you describe, as several other people have sent the same request. Another option is to revert back to a previous stable version, as newer, beta/development versions will probably have other similar issues an still require testing until officially released. In Windows Thunderbird updates are automatic by default. To avoid similar situations in the future, you could change that and decide to have a more conservative approach to upgrades. Before trying anything, [https://support.mozilla.org/en-US/kb/profiles-tb#w_backing-up-a-profile make a backup of your current Thunderbird profile]. You can uninstall the current Thunderbird version via '''Control Panel > Programs and Features''' and reinstall a previous version, download it from here: * [http://ftp.mozilla.org/pub/mozilla.org/thunderbird/releases/31.0/ Version 31.0] * [http://ftp.mozilla.org/pub/mozilla.org/thunderbird/releases/24.8.0/ Version 24.8] Click on the type for your OS. eg: If using Windows select 'win32' then select the language eg: en-GB = English british then download the .exe file You can [https://support.mozilla.org/en-US/kb/configuration-options-updates?esab=a&s=automatic+updates&r=1&as=s customize automatic updates behavior], however, it's under '''Tools > Options > Advanced > Update'''. My suggestion would be to set it to '''Check for updates, but let me choose whether to install them.''', specially if you depend on email for critical / important business or personal matters.