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I can't add a search engine google,yahoo to the search window.The manage search window shows blank,and I can't add any.

Posted

when my wife tries to access a website,she'll type the web address,and it will not launch the site.I've tried to load a new search engine in the manage search window,and it shows blank and will not allow me to add any search engines.I've unistalled firefox and reinstalled it and I still have the same problem,any suggestions?

when my wife tries to access a website,she'll type the web address,and it will not launch the site.I've tried to load a new search engine in the manage search window,and it shows blank and will not allow me to add any search engines.I've unistalled firefox and reinstalled it and I still have the same problem,any suggestions?

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • Shockwave Flash 14.0 r0
  • Google Update
  • MindSpark Toolbar Platform Plugin Stub for 32-bit Windows
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • MetaStream 3 Plugin r4

Application

  • User Agent: Mozilla/5.0 (Windows NT 4.0; rv:31.0) Gecko/20100101 Firefox/31.0

More Information

FredMcD
  • Top 10 Contributor
4246 solutions 59401 answers

Run the first add-on. After, install the second. Read its instructions on it's web page. #2 is very useful.


Mozilla Search Reset

Download the Mozilla Search Reset {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.


Add to Search Bar {web link} Make any pages' search functionality available in the Search Bar

Run the first add-on. After, install the second. Read its instructions on it's web page. #2 is very useful. ------------- Mozilla Search Reset Download the '''[https://addons.mozilla.org/en-US/firefox/addon/searchreset/ Mozilla Search Reset]''' {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page. ---------------- '''[https://addons.mozilla.org/en-US/firefox/addon/add-to-search-bar/ Add to Search Bar]''' {web link} Make any pages' search functionality available in the Search Bar
ideato 893 solutions 6250 answers

Hello, maybe you have corrupt "search.json" file.

Try the following :

  1. Exit Firefox and go to your Firefox profile folder.
  2. Delete (or rename, for example, search.jsonOLD) the file "search.json".
  3. Re-start Firefox to see if it solves the issue.

See for more info : http://kb.mozillazine.org/Unable_to_search_or_add_new_engines


thank you

Hello, maybe you have corrupt "search.json" file. Try the following : # Exit Firefox and go to your [http://kb.mozillazine.org/Profile_folder_-_Firefox#Windows Firefox profile folder]. # Delete (or rename, for example, search.jsonOLD) the file "search.json". # Re-start Firefox to see if it solves the issue. See for more info : http://kb.mozillazine.org/Unable_to_search_or_add_new_engines thank you

Question owner

I made an attempt to resolve my problem using your method "search.jsonOLD" however I couldn't find that file.I also searched the website recommended and it was unsuccesful,however I was able to erase and reinstall a Mozilla Folder from my laptop,problem resolved. Thanks for your support. WHJ

I made an attempt to resolve my problem using your method "search.jsonOLD" however I couldn't find that file.I also searched the website recommended and it was unsuccesful,however I was able to erase and reinstall a Mozilla Folder from my laptop,problem resolved. Thanks for your support. WHJ
FredMcD
  • Top 10 Contributor
4246 solutions 59401 answers

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

Hello, I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.
cor-el
  • Top 10 Contributor
  • Moderator
17473 solutions 157940 answers

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
You can use this button to go to the currently used Firefox profile folder: *Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder) *http://kb.mozillazine.org/Profile_folder_-_Firefox *http://kb.mozillazine.org/Unable_to_search_or_add_new_engines