I can't add a search engine google,yahoo to the search window.The manage search window shows blank,and I can't add any.
when my wife tries to access a website,she'll type the web address,and it will not launch the site.I've tried to load a new search engine in the manage search window,and it shows blank and will not allow me to add any search engines.I've unistalled firefox and reinstalled it and I still have the same problem,any suggestions?
All Replies (5)
Run the first add-on. After, install the second. Read its instructions on it's web page. #2 is very useful.
Mozilla Search Reset
Download the Mozilla Search Reset {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.
Add to Search Bar {web link} Make any pages' search functionality available in the Search Bar
Hello, maybe you have corrupt "search.json" file.
Try the following :
- Exit Firefox and go to your Firefox profile folder.
- Delete (or rename, for example, search.jsonOLD) the file "search.json".
- Re-start Firefox to see if it solves the issue.
See for more info : http://kb.mozillazine.org/Unable_to_search_or_add_new_engines
thank you
I made an attempt to resolve my problem using your method "search.jsonOLD" however I couldn't find that file.I also searched the website recommended and it was unsuccesful,however I was able to erase and reinstall a Mozilla Folder from my laptop,problem resolved. Thanks for your support. WHJ
Hello,
I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.
Thank you for contacting Mozilla Support.
You can use this button to go to the currently used Firefox profile folder:
- Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)