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Hyperlinks from my MSWord files suddenly don't work because "/FirefoxHTML\Shell\Open\Command" has somehow been added to the end of each URL.

  • 4 replies
  • 1 has this problem
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  • Last reply by Rae88

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When I click to open the hyperlink in my Word file, the message I get in Firefox is "The requested URL /submissions.htmlFirefoxHTML\Shell\Open\Command was not found on this server." When I delete that portion of the URL, the website opens fine. What can I do to make the hyperlinks work properly?

When I click to open the hyperlink in my Word file, the message I get in Firefox is "The requested URL /submissions.htmlFirefoxHTML\Shell\Open\Command was not found on this server." When I delete that portion of the URL, the website opens fine. What can I do to make the hyperlinks work properly?

Chosen solution

Sounds like a problem with registry keys.

Try the solution in this mozillaZine thread:

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It could be the links themselves. Open the file in word (or whatever). Right click on a link and check it.

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Thanks for the suggestion. I tried it, but it didn't work. The link information is written correctly on the MSWord page. But when I click on it and the Firefox tab opens, the page can't be found because "FirefoxHTML\Shell\Open\Command" has been added to the end of each URL. Might it help if I reset Firefox?

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Chosen Solution

Sounds like a problem with registry keys.

Try the solution in this mozillaZine thread:

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Thanks so much Cor-el for the link to that thread! "Dickvl"'s response led me to realize that Firefox wasn't set as my default browser. Once I checked that box, problem solved. Your help is appreciated more than words can say. :)