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Gmail in firefox won't open file selection window when adding attachments, no errors, just nothing. Chrome works fine on same computer. Firefox is up to date

  • 3 replies
  • 6 have this problem
  • 165 views
  • Last reply by cor-el

conradinlaw
conradinlaw
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when attempting to attach files to a message using gmail there is no response. i click the paperclip icon and no windows open, no errors show, it just sits there? I can attach to messages as expected using Chrome & gmail on the same computer.

I have shut down and restarted the computer with no change. I have current firefox [v31] and the machine is a dell desktop running Windows Vista Home Premium SP 2 build 6002.

Thanks for your help

when attempting to attach files to a message using gmail there is no response. i click the paperclip icon and no windows open, no errors show, it just sits there? I can attach to messages as expected using Chrome & gmail on the same computer. I have shut down and restarted the computer with no change. I have current firefox [v31] and the machine is a dell desktop running Windows Vista Home Premium SP 2 build 6002. Thanks for your help

Chosen solution

Google has fixed this issue with attaching files in Gmail on their side, so it should work without the workaround to allow pop-ups for mail.google.com.

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All Replies (3)

critty
critty
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Try allowing pop up windows

Open Menu Options Content (on the top) Click Exceptions... Type mail.google.com in address of website area Click Allow

Try to open attachment window now. Restart FireFox and try adding attachment again.

conradinlaw
conradinlaw Question owner
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when I initially submitted the question, the system responded with a statement that it could find no exact match to my problem but some that were close problems and it listed ten fixes that might work. One of them was to reset firefox to default state. I did this and the file attach function now works!

I appreciate your idea for the pop-up exception and will do so.

Thanks much for your help

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Google has fixed this issue with attaching files in Gmail on their side, so it should work without the workaround to allow pop-ups for mail.google.com.