Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

all CAPTURE AND PRINT files saved on my mac are blank -what is the problem

  • 1 reply
  • 1 has this problem
  • Last reply by jscher2000

more options

I installed the Capture & print Add-on on my Macbook Air and captured areas of several web pages and saved them to a folder on my desktop. All the add-on files are blank with zero data captured. What must I do to remedy this.

Many thanks for assistance.

Ant Johnson

All Replies (1)

more options

How did you save them? Did you paste the captures into an image editor and save the image?

Support for that extension can be found here: