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after entering a password, the browser takes me to a different page

Ericweitzman
Ericweitzman
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In a website that has asked me to enter my user name and password, then click Sign in. When I do this it takes me back to the home page of the website rather than into the back end.

This function works perfectly when I use Explorer

In a website that has asked me to enter my user name and password, then click Sign in. When I do this it takes me back to the home page of the website rather than into the back end. This function works perfectly when I use Explorer

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This issue can be caused by corrupted cookies or cookies that are blocked.

  • check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
weebittouched
weebittouched
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I have already tried all of those options and still having the same problem. The website responds perfectly when I use IE, which I do not like to use.