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Why are inbox mesgs being deleted when I close my e-mail program ?

  • 1 reply
  • 2 have this problem
  • 10 views
  • Last reply by Zenos

marlenelorberer
marlenelorberer
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Hello. Thanks for your help. Every time I finish reading my inbox e-mails, then close the program, all the inbox messages are automatically deleted.

When I open the inbox the next time, all messages that were in the inbox are gone forever.

Thank you.

Marlene Lorberer

Hello. Thanks for your help. Every time I finish reading my inbox e-mails, then close the program, all the inbox messages are automatically deleted. When I open the inbox the next time, all messages that were in the inbox are gone forever. Thank you. Marlene Lorberer

All Replies (1)

Zenos
Zenos
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POP or IMAP? If IMAP, have you checked what appears on the server, via your email provider's website? Are the missing messages visible there?

You may have inadvertently selected a setting that shows only unread messages, so when you come back to Thunderbird they are hidden after having been read. Check you have View|Folders|All, and that the Read selector in the QuickFilter toolbar is de-selected.