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A certain e mail in my inbox cannot be deleted and locks up the t Bird screen and the pc has to be restarted.

  • 1 reply
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  • Last reply by sfhowes

mj451
mj451
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T Bird inbox locks up when I scroll to a certain e-mail in the inbox. I cannot delete it and when I highlight it, the entire e-mail program locks up and I have to restart the PC. I I do not highlight this e-mail, all other functions work, i.e. delete,move, etc.

T Bird inbox locks up when I scroll to a certain e-mail in the inbox. I cannot delete it and when I highlight it, the entire e-mail program locks up and I have to restart the PC. I I do not highlight this e-mail, all other functions work, i.e. delete,move, etc.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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What's the antivirus? If you add the TB profile folder as an exception or exclusion, or disable email scanning (the general recommendation) does that allow the message to be deleted? Can you delete it in webmail?