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Errorcode: sec_error_untrusted_issuer

  • 2 replies
  • 4 have this problem
  • 1 view
  • Last reply by cor-el

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Hi,

I'm visiting a site with a self signed certificate. I do trust the site because it is a site that I support myself and it only available for whitelisted Ip-addresses. When I visit the site I get an error code sec_error_untrusted_issuer, but the browser does not give the option to add the exception. I've tested this on another computer with the same version and it does work on the other computer, so I think it's an issue with my browser.

I'm currently using Firefox 30.0, with Dutch language.

Hi, I'm visiting a site with a self signed certificate. I do trust the site because it is a site that I support myself and it only available for whitelisted Ip-addresses. When I visit the site I get an error code sec_error_untrusted_issuer, but the browser does not give the option to add the exception. I've tested this on another computer with the same version and it does work on the other computer, so I think it's an issue with my browser. I'm currently using Firefox 30.0, with Dutch language.

All Replies (2)

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See screenshot of the problem.

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You may already have a certificate stored, so check that in the Certificate Manager.

If you can't find it then try to rename the cert8.db file in the Firefox profile folder.

You can use this button to go to the currently used Firefox profile folder: