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Have followed all your instructions to enable cookies but still cannot sync

  • 2 replies
  • 2 have this problem
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  • Last reply by cor-el

romekm
romekm
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I have followed all the various instructions on your support site and still cannot sync my Mozilla account. I have unlinked the machine in question and now am told that cookies are not enabled. I know that they are as I changed the settings to ask me every time and that is working. What do I do now?

I have followed all the various instructions on your support site and still cannot sync my Mozilla account. I have unlinked the machine in question and now am told that cookies are not enabled. I know that they are as I changed the settings to ask me every time and that is working. What do I do now?

All Replies (2)

guigs
guigs
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Hi romekm, Thank you for your question. What does this warning look like? Cookies do not need to be enabled in order to sync AFAIK.How do I create a screenshot of my problem?

How to fix preferences that won't save is a good reference if the cookies are not saving.

Please post back with your results.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Note that it isn't recommended to use the "ask me every time" setting for the cookies as that can cause issues.

Make sure to allow cookies for the accounts.firefox.com domain.