New mail icon

Recently Thunderbird was upgraded on my main PC, and suddenly the 'new mail' icon in top left was gone, I hav looked under various settings, and can't seem to get it visi… (διαβάστε περισσότερα)

Recently Thunderbird was upgraded on my main PC, and suddenly the 'new mail' icon in top left was gone, I hav looked under various settings, and can't seem to get it visible.. I know that 'ctrl+n' is useable, my version here is 143.0.1 .. strange on my secondary PC Thunderbird version is 141.0 and there icon is still visible.

Ερώτηση από linnemann 31 λεπτά πριν

adding gmail

I'm trying to add my gmail to Thunderbird, the instructions say first 'go to file' WHERE is 'file'? I can only add a new email not an existing one

Ερώτηση από kristin 5 ώρες πριν

Draft never saved. Where can I retrieve it?

I am really really distraught right now. It took me two weeks to get the time and focus to write a long reply to a company's nice email to me. Stayed up till 2am to write… (διαβάστε περισσότερα)

I am really really distraught right now. It took me two weeks to get the time and focus to write a long reply to a company's nice email to me. Stayed up till 2am to write it. Deliberately wanted to re-read it in the morning before sending. Gone. Nowhere to be found. I pressed "Save to draft" before closing my laptop. But not saved. This account actually has a "draft" folder, unlike most of my other accounts in Thunderbird, which I also cannot figure out and no one has helped me with.

Ερώτηση από kei7 3 εβδομάδες πριν

Τελευταία απάντηση από kei7 6 ώρες πριν

I want a confirmation prompt after clicking "Send"

When sending an email using the keyboard shortcut, the settings tell me that I can set TB to give me a confirmation prompt. Why can't I get a confirmation prompt when us… (διαβάστε περισσότερα)

When sending an email using the keyboard shortcut, the settings tell me that I can set TB to give me a confirmation prompt. Why can't I get a confirmation prompt when using the Send button? Is there any way to make TB do that?

I set TB to run a spell check before sending, and that gives me an opportunity to cancel the Send operation. But it only works if the email contains a misspelling.

Thank you.

Ερώτηση από Purebeads 10 ώρες πριν

Τελευταία απάντηση από Purebeads 6 ώρες πριν

Mark email for follow up

I want to mark an email to follow up and be reminded to review it. I tried converting to a task, but clicking the menu item did nothing. Is there another way?

Ερώτηση από Haigster 8 ώρες πριν

Email sorting

My e-mails are sorted from earliest (top) to the latest (bottom). Suddenly about 15 messages have gone out of order. Early ones have appeared towards the bottom (late… (διαβάστε περισσότερα)

My e-mails are sorted from earliest (top) to the latest (bottom). Suddenly about 15 messages have gone out of order. Early ones have appeared towards the bottom (later ones, have appeared under those). Is there an easy way of moving them so they are all sequential?

Thanks

Ερώτηση από BigMart 21 ώρες πριν

Τελευταία απάντηση από BigMart 9 ώρες πριν

Mail that is deleted no longer goes to the 'Trash' folder

I have several email accounts of all types (IMAP, POP, etc.) managed by a single Thunderbird instance (v140.3.1esr 64-bit) running on Windows 11 (latest update). A few w… (διαβάστε περισσότερα)

I have several email accounts of all types (IMAP, POP, etc.) managed by a single Thunderbird instance (v140.3.1esr 64-bit) running on Windows 11 (latest update).

A few weeks ago, I noticed that the 'Trash' folder on one of my IMAP accounts lost the 'Empty Trash' context menu item. Email I deleted still went to the 'Trash' folder, but I needed to delete them manually. 'Trash' folders on other accounts continued to work as expected.

This afternoon, I noticed that the deleted mails were no longer going to the 'Trash' folder. Looking this up online, I found the following old topic from 2023: https://support.mozilla.org/en-US/questions/1420657

However, the link cited within that post (https://support.mozilla.org/en-US/questions/1156586) no longer seems to exist and the details cited there no longer seems to be applicable as the interface and other details provided are no longer representative of the product today.

The elements of the post that seem applicable is a potential corruption of the 'Smart Mailboxes'. If I look at <ProfilePath>/Mail/smart mailboxes, I have several files associated with folders that may or may not be associated with the 'Trash' folder of the email account suffering from this problem. Given the date stamps, I'm not sure what they represent or even if they are involved in the currently running product.

Do note that I have been using this client for more going on 20 years.

Can you please provide updated troubleshooting steps and help me understand how I can map the folders under 'Mail' to the appropriate accounts to be sure I am not disturbing account email that is functioning properly.

Thanks in advance for the help,

AJ

Ερώτηση από asahukar 10 ώρες πριν

Τελευταία απάντηση από asahukar 10 ώρες πριν

All of a sudden my images aren't loading for emails I've received before with no problems then. I have not changed my preferences so all images should be loading.

I've never blocked images from loading (and I did check my settings and they haven't changed) but now many of my emails now have all images blocked just showing empty squ… (διαβάστε περισσότερα)

I've never blocked images from loading (and I did check my settings and they haven't changed) but now many of my emails now have all images blocked just showing empty squares where the images should be. What happened?

Ερώτηση από Carol Anne 10 ώρες πριν

botched update v102 to v140, need help trying again

Being in a rush after a botched TB update from v120 to 140.0esr, and missing disk backups, I reinstalled v102 and recreated two of my four email provider accounts in TB 1… (διαβάστε περισσότερα)

Being in a rush after a botched TB update from v120 to 140.0esr, and missing disk backups, I reinstalled v102 and recreated two of my four email provider accounts in TB 102. Now. I'd like to try the update again this way: 1. export the few messages downloaded to the reinstalled v102 2. Completely delete v102 and any traces of TB on my C: disk (Program Files folder, user account folders, registry...) 3. Install the latest version (143 as I write this) 4. Copy and set as default (or import?) a two-weeks old disk backup of the old TB v102 profile into v143 without anything missing:

   - Four email accounts
   - All the messages in all the mailbox folders (received, sent, drafts, etc.) of these accounts
   - The complete archives folders structure and content
   - All the other folders I created as direct children of the email accounts in the TB "Folders" outline and their contents
   - one RSS feeds account and its settings
   - ~40 RSS feeds subscriptions and their settings

5. Import the recent messages from step 1 into the corresponding TB accounts.

Is that the correct way to do this?

I'm wondering about a few things:

   - Best email export format for later import?
   - Will the restored email accounts automagically reconnect to the provider accounts? I may have changed the format of one of them from Imap to pop3, and the server handled it very well, but it would be Imap again in TB after restoring the disk backup...
   - Why is v140 the only one with ESR in its name and not the following ones? I was on ESR when I froze 102 and blocked updates)
   - Is the Sqlite DB part ot the TB account file structure, and is it carried over when moving or duplicating that account?
   - Has the TB account folder and/or the Sqlite DB changed format between v102 and v143?

P.S. the email account for this post is among the inactive ones at the moment!

Ερώτηση από PR101 11 ώρες πριν

Τελευταία απάντηση από PR101 11 ώρες πριν

Add outlook.com account to TB 143.0.1

When trying to add my outlook.com email account to Thunderbird 143.0.1, using the instructions at https://support.mozilla.org/en-US/kb/thunderbird-and-exchange, I get an … (διαβάστε περισσότερα)

When trying to add my outlook.com email account to Thunderbird 143.0.1, using the instructions at https://support.mozilla.org/en-US/kb/thunderbird-and-exchange, I get an "Exchange auth error." I'm able to add the account manually using imap, but I want to use Exchange so I can access my outlook.com calendar and contact when TB is updated to include them.

Ερώτηση από rgplantz 12 ώρες πριν

Message filtering using the "Body" filter appears to ignore the HTML part of an email(?)

I have been trying to filter out and delete emails with certain URLs in the HTML section of the body of the message. I can get the Body filter to activate and delete the… (διαβάστε περισσότερα)

I have been trying to filter out and delete emails with certain URLs in the HTML section of the body of the message.

I can get the Body filter to activate and delete the email if I send the specified URL within a simple text message. So the Body filter can activate on sequences in the text part of a multimode or simple text email.

It doesn't, however, seem to activate for the thing I truly need, which is to see a URL (or other sequence) in the HTML part of a multimode. It appears to ignore the HTML section.

Would it be possible to either:

1) allow the current Body filter to scan all parts of a multimode message? OR

2) create a new filter, perhaps named Rawbody, or Raw, etc., which doesn't break down and separate the parts of a multimode first, but simply does a raw scan of the entire body: text, HTML, and all?

Thank you.

Ερώτηση από friendlygrey60 3 εβδομάδες πριν

Τελευταία απάντηση από friendlygrey60 14 ώρες πριν

Drag and drop on Thunderbird for attachments not working

Hello! I recent upgraded my work computer to a new Mac mini. I reinstalled thunderbird but I am having issues with the drag and drop feature for email attachments. Norm… (διαβάστε περισσότερα)

Hello!

I recent upgraded my work computer to a new Mac mini. I reinstalled thunderbird but I am having issues with the drag and drop feature for email attachments.

Normally when I receive an attachment I am able to drag and drop the attachment to the folders on my desktop. This feature has not been working. I have tried doing this in troubleshoot mode and have had the same issue. I’ve also deleted thunderbird and reinstalled it with no luck.

I am on Thunderbird version 143.0.1 (64 bit) My MacOS version is Tahoe 26.0.1

Any suggestions on how to fix this issue would be amazing. Thank you!

Ερώτηση από Krista Stanford 15 ώρες πριν

Thunderbird Email - bouncing

Thunderbird Email - I am not receiving emails from my energy supplier (E.ON Next) - they say they bouncing. This started around Jan 25. I have spoken to them many time bu… (διαβάστε περισσότερα)

Thunderbird Email - I am not receiving emails from my energy supplier (E.ON Next) - they say they bouncing. This started around Jan 25. I have spoken to them many time but no joy. E.ON receive emails I have sent to them and I am able to receive emails from just about anyone else eg shop, banks, contacts, etc etc . Can you help me fix this/explain why it is happening? Many thanks Jane

Ερώτηση από us9 1 ημέρα πριν

Τελευταία απάντηση από us9 18 ώρες πριν

.pdf did not shown in preview pane.

Hi, when i wrote an email, and i wont to attach a file from PC, when i select the file with extension .pdf, the file did not shown in preview pane. I try everything i thi… (διαβάστε περισσότερα)

Hi, when i wrote an email, and i wont to attach a file from PC, when i select the file with extension .pdf, the file did not shown in preview pane. I try everything i think, but it wont work.

Ερώτηση από b.bonew 22 ώρες πριν

Τελευταία απάντηση από b.bonew 22 ώρες πριν

new email add strato

I'm trying to add accounts through the hosting provider Strato, but as soon as I add a new email, it asks for my name and email address, and I can only click "Next." Then… (διαβάστε περισσότερα)

I'm trying to add accounts through the hosting provider Strato, but as soon as I add a new email, it asks for my name and email address, and I can only click "Next." Then it searches and searches, and I can't cancel without forcibly closing Thunderbird. How can I change this? Why can't I do it manually? Antivirus and firewall are already disabled... it doesn't help.

new 143.0.01

Ερώτηση από Stefan M 23 ώρες πριν

Τελευταία απάντηση από Stefan M 22 ώρες πριν

Sending an email fails.

Good morning. Problem 1. I've been using Thunderbird for a very long time. Everything has always been fine. But recently, I've been having trouble sending email from one… (διαβάστε περισσότερα)

Good morning.

Problem 1. I've been using Thunderbird for a very long time. Everything has always been fine. But recently, I've been having trouble sending email from one of my accounts. When I try to send a message, a message appears: enter the password for the user... Entering the password doesn't help, and another message appears asking me to contact the network administrator. I contacted them, but they didn't find the cause of the problem, but they suggested changing the password, which I did, and reinstalling Thunderbird, which I didn't do for fear of losing all my email. Changing the password helped for maybe two weeks, and then the problem started all over again. The problem only affects one email address and only on one computer. Sending messages from that address on Android works without any problems.

Problem 2. I installed Thunderbird on my Android phone and encountered a problem when adding two accounts: the first installed without a problem, but I can't install the second one because every time I try, I get a message that the incoming mail server check failed - unknown error 42.

Problem 3. I'm trying to install the program on my second phone - it downloads 99% from the Google Play Store and that's it.

Is there any way to solve these problems, or should I change my email program? Best regards, Andrzej Witkowski

Ερώτηση από Andrzej Witkowski 1 μήνα πριν

Τελευταία απάντηση από Andrzej Witkowski 22 ώρες πριν

Thunderbird calendar date format is stuck on American month/day/year

My Thunderbird calendar refuses to display dates in European format, namely day-month-year. I have read lots of helpful hints on the forums and tried everything, but noth… (διαβάστε περισσότερα)

My Thunderbird calendar refuses to display dates in European format, namely day-month-year. I have read lots of helpful hints on the forums and tried everything, but nothing changes. My system is Ubuntu 25.04 with Cinnamon 6.4.8. Thunderbird version is 140.3.0esr (64-bit). Some of the suggestions refer to settings that are no longer there compared to earlier versions. For example, Settings > General > Language and Fonts has no format options. I have also used the config editor while TB was not running and added ntl.date_time.pattern_override.date_short and ntl.date_time.pattern_override.time_short, without any effect. Dates in the calendar still always appear in the illogical American month-day-year format. This is confusing, to say the least ! Has a solution been found to EASILY select the locale and formats that should be used? At the moment, the settings are under different menus and in different locations, and TB seems to be making it as difficult as possible to get these set - permanently ! - to the user's preference.

Ερώτηση από davidjmuso 22 ώρες πριν