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YouTube Watch History Not Being Recorded in Mozilla Firefox

Firefox Βλάβες ιστοτόπων
Denys απαντήθηκε
twubhodeep
twubhodeep

Hello Mozilla Support,

I’m experiencing an issue with YouTube watch history specifically in Mozilla Firefox.

I am signed in to my YouTube account, and when I watch videos in Firefox, those videos are not being added to my YouTube watch history. However, the same or any other videos I watch on other browsers and on other devices are correctly appearing in my YouTube history.

This appears to be specific to YouTube usage in Firefox.

Could you please investigate whether there is a Firefox-specific issue affecting YouTube watch-history registration, such as cookies, site data, privacy settings, or compatibility with YouTube?

Details: 

   Browser: Mozilla Firefox
   Account: Signed in to YouTube
   Issue: Videos watched in Firefox do not appear in YouTube watch history
   Other browsers/devices: YouTube history works normally
   Reproducible: Yes, when watching videos through Firefox

Please let me know if there are any Firefox settings, troubleshooting steps, or diagnostic information you need from me to investigate this further.

Thank you.

Hello Mozilla Support, I’m experiencing an issue with YouTube watch history specifically in Mozilla Firefox. I am signed in to my YouTube account, and when I watch videos in Firefox, those videos are not being added to my YouTube watch history. However, the same or any other videos I watch on other browsers and on other devices are correctly appearing in my YouTube history. This appears to be specific to YouTube usage in Firefox. Could you please investigate whether there is a Firefox-specific issue affecting YouTube watch-history registration, such as cookies, site data, privacy settings, or compatibility with YouTube? Details: Browser: Mozilla Firefox Account: Signed in to YouTube Issue: Videos watched in Firefox do not appear in YouTube watch history Other browsers/devices: YouTube history works normally Reproducible: Yes, when watching videos through Firefox Please let me know if there are any Firefox settings, troubleshooting steps, or diagnostic information you need from me to investigate this further. Thank you.

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Denys
Denys
  • Συντονιστής
  • Κορυφαίοι 10 εθελοντές

Hi,

Sorry you experience that. Here are some standard troubleshooting steps that may resolve the issue:

  1. Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield Fx89ShieldIcon icon in the left part of the address bar.
    • If ETP is enabled, try disabling it.
  2. If the problem is not fixed, try clearing Firefox cache.
  3. If it does not help, try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
  4. If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.
  5. If nothing from the above helps, try creating a new Firefox profile and check if the issue persists there. If it doesn't, you can start copying files from your old profile to the new one to identify which one causes the issue. See this article on what files to copy.
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