Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά παραβίασης».

Μάθετε περισσότερα
Ανοικτό

After Firefox Update 115.35.2ser Cookies and Site Data will not fully clear ( "...stored cookies, site data, and cache are currently using 122 KB of disk space.")

James απαντήθηκε
J Tyler Ballance

After uploading Firefox Update 115.35.2ser, Cookies and Site Data will not fully clear. The Clear Data button removes some cookies and data, but there is always 122 KB of disk space still there that will not be removed. I have deleted my add-ons, but that had no effect.

This happened once before (several years ago) but only went away with a new update.

If I use the "refresh Firefox feature will that fix the problem and if I use that feature will all of my bookmarks be lost?

After uploading Firefox Update 115.35.2ser, Cookies and Site Data will not fully clear. The Clear Data button removes some cookies and data, but there is always 122 KB of disk space still there that will not be removed. I have deleted my add-ons, but that had no effect. This happened once before (several years ago) but only went away with a new update. If I use the "refresh Firefox feature will that fix the problem and if I use that feature will all of my bookmarks be lost?

Όλες οι απαντήσεις (3)

Hi Given the latest esr for Windows is 140.# I wonder what device and OS you are using.

Also ho do you clear the cache? In the image below you can see my use currently. The cache would have soemthing once cleared as soon as you open Fx so 122K is not much.

"If Firefox isn't working correctly, the Refresh Firefox feature can help. It restores Firefox to its default state while keeping your essential data like bookmarks and passwords. This can fix problems caused by add-ons, corrupted settings or customizations. " https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Could be that this is about data internally used by Firefox and not about data from a website you have visited.

amoun said

Hi Given the latest esr for Windows is 140.# I wonder what device and OS you are using.

Look on the right for the Tags and Question details where it says Windows 8.1

https://support.mozilla.org/en-US/kb/firefox-users-windows-7-8-and-81-moving-extended-support

Υποβολή ερώτησης

Πρέπει να συνδεθείτε στον λογαριασμό σας για να απαντήσετε σε δημοσιεύσεις. Ξεκινήστε μια νέα ερώτηση εάν δεν διαθέτετε ακόμα λογαριασμό.