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I need assistance after updating to Firefox ESR

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John
John

When I open my Gmail I see the following message: “This browser version is no longer supported. Please upgrade to a supported browser.”

So I Downloaded Firefox ESR as suggested by Google and then I moved the Firefox app into my applications folder, but then got the message that "a newer version already exists, do I want to replace it with the older one I’m moving? Or keep both", so I kept both.

However when I go to my application folder I only see one Firefox icon and when I opened my Gmail again I still see that message “This browser version is no longer supported. Please upgrade to a supported browser.”

I also see that Google is saying that Firefox doesn’t support “offline access to Gmail” what does this mean?

When I open my Gmail I see the following message: “This browser version is no longer supported. Please upgrade to a supported browser.” So I Downloaded Firefox ESR as suggested by Google and then I moved the Firefox app into my applications folder, but then got the message that "a newer version already exists, do I want to replace it with the older one I’m moving? Or keep both", so I kept both. However when I go to my application folder I only see one Firefox icon and when I opened my Gmail again I still see that message “This browser version is no longer supported. Please upgrade to a supported browser.” I also see that Google is saying that Firefox doesn’t support “offline access to Gmail” what does this mean?

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Agent virtuel
Agent virtuel
  • Top 25 Contributor

Hello

These similar discussions https://support.mozilla.org/en-US/questions/1570596

James
James
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  • Top 10 Contributor

Btw with the old EOL macOS 10.13 to appear to be running, the most current Firefox you can use is Firefox 115 ESR currently at 115.34.0esr. https://support.mozilla.org/en-US/kb/firefox-users-macos-1012-1013-1014-moving-to-extended-support

Firefox 116.0 and later including the current 149.0 Release and 140.9.0esr requires macOS 10.15 (ten.fifteen) or later to run.

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