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At the new update I keep getting a 500 Error when trying to read a new article on Fox News. Is there a way to correct that? It never happened in all the years that I ahev used Firefox!
When Fox News has a new article and I click on it to read, I now get a 500 Error over a blank page. Is there a way to correct this? It has never happened before and only seems to have appeared in the last update of last week.
When Fox News has a new article and I click on it to read, I now get a 500 Error over a blank page. Is there a way to correct this? It has never happened before and only seems to have appeared in the last update of last week.
Τροποποιήθηκε στις από τον/την Denys
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Hi,
Sorry to hear that. Here are some standard troubleshooting steps that may resolve the issue:
- Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield
icon in the left part of the address bar.
- If ETP is enabled, try disabling it.
- If the problem is not fixed, try clearing Firefox cache.
- If it does not help, try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
- If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.
Does any of the above help? Looking forward to your update on how it goes!