Hung update on my WIn 7 machine
Hello, I am still running an old WIn 7 media center because I have applications I need that are no longer supported elsewhere. Firefox ESR has been working just fine up until the most recent update - which repeatedly fails to install each time I start Firefox. Is there a location where this update resides? If so may I know this location and procedure to eliminate this errant update? Thanks!
Επιλεγμένη λύση
Hello
Try.
Use the Troubleshooting Information page to help fix Firefox issues. https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page-fix-firefox
Update Folder: Shows the path to the folder containing the files update-config.json, updates.xml, active-update.xml (if an update was downloaded but not yet applied) and the updates subfolder. Clicking Open Folder will take you to the update folder.
Delete the updates folder.
Restart Firefox, and try again, Update Firefox to the latest version. https://support.mozilla.org/en-US/kb/update-firefox-latest-release
Other information. Go to https://ftp.mozilla.org/pub/firefox/releases/115.32.0esr/ Or Go to https://archive.mozilla.org/pub/firefox/releases/115.32.0esr/
Open the directory win32, or, open the directory win64, it depends on your operating system, the Firefox that you have installed. Next, download in your language, Firefox Setup 115.32.0esr.exe
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Επιλεγμένη λύση
Hello
Try.
Use the Troubleshooting Information page to help fix Firefox issues. https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page-fix-firefox
Update Folder: Shows the path to the folder containing the files update-config.json, updates.xml, active-update.xml (if an update was downloaded but not yet applied) and the updates subfolder. Clicking Open Folder will take you to the update folder.
Delete the updates folder.
Restart Firefox, and try again, Update Firefox to the latest version. https://support.mozilla.org/en-US/kb/update-firefox-latest-release
Other information. Go to https://ftp.mozilla.org/pub/firefox/releases/115.32.0esr/ Or Go to https://archive.mozilla.org/pub/firefox/releases/115.32.0esr/
Open the directory win32, or, open the directory win64, it depends on your operating system, the Firefox that you have installed. Next, download in your language, Firefox Setup 115.32.0esr.exe
You can also Download Firefox 115.32.0esr from here
64-bit: https://www.firefox.com/download/all/desktop-esr/win64/ 32-bit: https://www.firefox.com/download/all/desktop-esr/win/
Then pick your language then click on [Download ESR 115] to download the full setup for Fx 115.32.0esr in the language you want.
Note Firefox 115.33.0esr is the last planned for update unless Mozilla decides before then to extend updates yet again.
Thanks for your helpful replies! The Update Folder link got me to where I needed to be. Deleted the "update" sub-folder and my issue is resolved. Looks like 115.31esr is the last update to work properly with my Win 7 Ultimate 64 install. ?
I'm in the process of moving to Ubuntu 26.04LTS with WIne and VirtualBox installed. With this combo I hope to keep those old Win 7 Apps alive. While allowing me to use a more current version of Mozilla to surf with!
Regards, 'sig
Hello
To complement the discussion ESR 115 end of life.
Firefox Release Calendar. https://whattrainisitnow.com/calendar https://whattrainisitnow.com/release/?version=esr
https://web.archive.org/web/20260000000000*/https://whattrainisitnow.com/release/?version=esr An archive https://web.archive.org/web/20260104014205/https://whattrainisitnow.com/release/?version=esr
About, old PC with Win7. I installed, Linux, in dual-boot with Windows7. https://support.mozilla.org/en-US/questions/1551247#answer-1782895
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