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Thunderbird has become unresponsive

Thunderbird Καταρρεύσεις και αργές επιδόσεις
DoctorP απαντήθηκε
DoctorP
DoctorP

Hello:

My Windows Thunderbird has become unresponsive, taking forever to connect to my various accounts. I suspect the problem is with my GMail account--which is not my primary account--is causing the problem, but I am unable to un-sync GMail's All Mail folder.

I was able to get into troubleshooting mode, but TB was still unresponsive.

I have copied the profile in question to my Linux machine, with TB V140.4.0esr, to try to repair the profile, but the problem is recurring there as well.

Is there a way to manually edit the profile file(s) to remove the GMail account from Thunderbird?

Any insights would be much appreciated.

Thanks

DrP

Hello: My Windows Thunderbird has become unresponsive, taking forever to connect to my various accounts. I suspect the problem is with my GMail account--which is not my primary account--is causing the problem, but I am unable to un-sync GMail's All Mail folder. I was able to get into troubleshooting mode, but TB was still unresponsive. I have copied the profile in question to my Linux machine, with TB V140.4.0esr, to try to repair the profile, but the problem is recurring there as well. Is there a way to manually edit the profile file(s) to remove the GMail account from Thunderbird? Any insights would be much appreciated. Thanks DrP

Τροποποιήθηκε στις από τον/την DoctorP

Όλες οι απαντήσεις (6)

Wayne Mery
Wayne Mery
  • Κορυφαίοι 25 εθελοντές
  • Συντονιστής

https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems has an ordered list of things for you to try.

DoctorP
DoctorP Ιδιοκτήτης ερώτησης

Thanks Wayne. I'll give this a try.

P

DoctorP
DoctorP Ιδιοκτήτης ερώτησης

Hello Wayne:

Thanks for your suggestion but I wasn't able to try them. Thunderbird was completely locked up. I tried starting in safe mode, starting in offline mode but it remained completely unresponsive. I used the command line thunderbird -p to select various profiles. I was able to manually edit one of the config/ini files to remove the Gmail account but that didn't help either. (I forget which I edited but I seem to remember it had an .ini extension.) In the end, I had to install a fresh copy of Thunderbird. That new installation locked when I tried to use the profile from the previous install.

I'm wondering if I can grab the address book--especially the collected addresses--from a previous profile and add the raw data somewhere in the new installation. It would also be helpful if I do the same for filters and calendars.

Thanks again.

DrP

Ed
Ed
  • Κορυφαίοι 25 εθελοντές
  • Συντονιστής

> I'm wondering if I can grab the address book--especially the collected addresses--from a previous profile and add the raw data somewhere in the new installation. It would also be helpful if I do the same for filters and calendars.

Address book - all files that begin with abook and end with .sqlite in the profile folder

Filters - msgFilterRules.dat in the profile/ImapMail/<account> folder

Calendars - profile/calendar-data folder

DoctorP
DoctorP Ιδιοκτήτης ερώτησης

Thanks Ed. I'll give this a try.