Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά παραβίασης».

Μάθετε περισσότερα
Αυτό το νήμα αρχειοθετήθηκε. Κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.
Αρχειοθετήθηκε

Profile keeps corrupting

cor-el απαντήθηκε
user322440240221419610441281027709985275686

Hello everyone! I keep running into problems with my Firefox account. I have just recently switched to firefox and in the few days that I have been using the browser it keeps crashing on me with the reasoning of my profile being corrupted. I will attach an image of the error message below (Unfortunately it is in German, but it roughly translates to: "The use of a older Firefox-Version can lead to corrupt bookmarks and chronics of the Firefox-Profile. Protect this information, by making a new profile for this installation of Firefox.") What I tried to fix this issue: - Restaring Firefox (Message persists) - Reinstalling Firefox - Reinstalling Firefox after deleting all files

Both firefox reinstallations were with the newest version. The profile that I made for Firefox was made just a few days ago, so I am very confused how this can already be so corrupted. I hope there is something I can do to fix this, I am really enjoying this browser. (;′⌒`) Greetings, Leonie

Hello everyone! I keep running into problems with my Firefox account. I have just recently switched to firefox and in the few days that I have been using the browser it keeps crashing on me with the reasoning of my profile being corrupted. I will attach an image of the error message below (Unfortunately it is in German, but it roughly translates to: "The use of a older Firefox-Version can lead to corrupt bookmarks and chronics of the Firefox-Profile. Protect this information, by making a new profile for this installation of Firefox.") What I tried to fix this issue: - Restaring Firefox (Message persists) - Reinstalling Firefox - Reinstalling Firefox after deleting all files Both firefox reinstallations were with the newest version. The profile that I made for Firefox was made just a few days ago, so I am very confused how this can already be so corrupted. I hope there is something I can do to fix this, I am really enjoying this browser. (;′⌒`) Greetings, Leonie
Συνημμένα στιγμιότυπα

Όλες οι απαντήσεις (3)

Hello. I believe you will have to create a new profile. Backup your bookmarks or the current profile first.

https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Greetings

Another user seems to have the same issue.

https://support.mozilla.org/en-US/questions/1421720

Firefox shows this notification warning if you try to start this profile with an older version than last used this profile.

This info is stored in compatibility.ini in the Firefox profile folder.

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\