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Grey, italicized folders in Thunderbird

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Jane
Jane
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I rearranged some folders for the new year and now they are greyed out and in italics. It does not appear that the messages are still in them. I am working in Windows 10. I found a similar problem in the forum but the response was archived and a message said to re-post the problem. I have tried restarting in Troubleshoot mode as instructed, but the problem is still present. Only one folder appears to be affected. Thanks in advance for any help.

I rearranged some folders for the new year and now they are greyed out and in italics. It does not appear that the messages are still in them. I am working in Windows 10. I found a similar problem in the forum but the response was archived and a message said to re-post the problem. I have tried restarting in Troubleshoot mode as instructed, but the problem is still present. Only one folder appears to be affected. Thanks in advance for any help.

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sfhowes
sfhowes
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Here are 2 topics that suggest some possible fixes:

https://support.mozilla.org/en-US/questions/1293067

https://support.mozilla.org/en-US/questions/1246828