Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά παραβίασης».

Μάθετε περισσότερα

Αυτό το νήμα αρχειοθετήθηκε. Κάντε νέα ερώτηση αν χρειάζεστε βοήθεια.

Cannot access webcam on Windows 10 latest version

  • 2 απαντήσεις
  • 1 έχει αυτό το πρόβλημα
  • 180 προβολές
  • Τελευταία απάντηση από hoviethoang.nd
  • Αρχειοθετήθηκε

Hi FF support team. I got an issue about my webcam. I used Astro HD webcam but when I tried video call on facebook, or any website need access webcam permission, my webcam can't open. I allowed website to access my webcam, but nothing happens. I tried reinsall, reset Firefox, install lower version, enable auto play in about:config...but no lucky. But when I tried on Chrome, my webcam is working fine. I tried use my webcam on linux (Pop! OS) with the same version of FIrefox and my webcam is working fine. I tried reinstall my webcam driver on my Windows, but still not working on Firefox ( Chrome or any browser chronium's based, they're working fine with my webcam). I don't know why. Please help me! Thanks alot. Sr if my English is not good enough

Hi FF support team. I got an issue about my webcam. I used Astro HD webcam but when I tried video call on facebook, or any website need access webcam permission, my webcam can't open. I allowed website to access my webcam, but nothing happens. I tried reinsall, reset Firefox, install lower version, enable auto play in about:config...but no lucky. But when I tried on Chrome, my webcam is working fine. I tried use my webcam on linux (Pop! OS) with the same version of FIrefox and my webcam is working fine. I tried reinstall my webcam driver on my Windows, but still not working on Firefox ( Chrome or any browser chronium's based, they're working fine with my webcam). I don't know why. Please help me! Thanks alot. Sr if my English is not good enough
Συνημμένα στιγμιότυπα

Όλες οι απαντήσεις (2)

ok its so easy ,go to options , select security and privacy then scroll down untill you find permissions select cam.settings then add your websites you need to use the webcam. on for example ( write : www.facebook.com) then save your changes an go to the writen website an try the cam. and it will work normally . i hope its useful

Τροποποιήθηκε στις από τον/την saifsamer2001

saifsamer2001 said

ok its so easy ,go to options , select security and privacy then scroll down untill you find permissions select cam.settings then add your websites you need to use the webcam. on for example ( write : www.facebook.com) then save your changes an go to the writen website an try the cam. and it will work normally . i hope its useful

Yes, I did. But nothing changes. My webcam still cannot working. On address bar, it displays the camera icon (mean this site are using camera) but nothing happens, my wc aren't working. I have to un-plug webcam to use it in another browser or Windows Camera app. Only in Firefox, the webcam cannot access