iasked for a new password twice,never received e-mail response, multiple other problems, help!
changed my browser to firefox, multiple problems, freezes up, says unresponsive, shockwave is busy, most of the time won't load from desktop. a real mess.
changed my browser to firefox, multiple problems, freezes up, says unresponsive, shockwave is busy, most of the time won't
load from desktop. a real mess.
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You can check for problems with current Shockwave Flash plugin versions and hardware acceleration in Firefox and try this:
- make sure you have the latest Flash version:
http://www.adobe.com/special/products/flashplayer/fp_distribution3.html - check for updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration - disable protected mode in the Flash plugin (Windows Vista and later)
https://support.mozilla.org/kb/adobe-flash-protected-mode-firefox - disable hardware acceleration in the Flash plugin
https://helpx.adobe.com/flash-player/kb/video-playback-issues.html - disable hardware acceleration in Firefox
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
See also:
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: "3-bar" menu button or Tools > Add-ons > Appearance
- Do NOT click the "Refresh Firefox" button on the Safe Mode start window