Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Wode archive me

Everytime I log in to Firefox I get the following message, how can it be corrected?

Will

Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [ISkypeFfExtension.Initialize]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://skype_ff_extension/content/browserOverlay.js :: <TOP_LEVEL> :: line 9" data: no

Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [ISkypeFfExtension.Initialize]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://skype_ff_extension/content/browserOverlay.js :: <TOP_LEVEL> :: line 9" data: no

All Replies (3)

You can use Skype without the extension, that is what I might do. I would avoid having Skype up all the time as it will affect your machine usage to enable you and others to use Skype.

See https://support.mozilla.com/en-US/questions/882218


Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.

Thank you, but I do not have Skype up at all.

Then get rid of that Skype extension for Firefox.