Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why my Sync Key is not being accepted?

  • 3 ŋuɖoɖowo
  • 3 masɔmasɔ sia le wosi
  • 10 views
  • Nuɖoɖo mlɔetɔ Xircal

more options

I first setup my old computer a Firefox Sync key, it was my first time to receive a Sync key. 3 months and I reformatted my pc because of data loss but my Sync key is stored in my other partitioned drive and when I setup my Firefox Sync, the Sync key is not accepted. How can this be? Is my old sync key expired? Is it changed? I'm not notified in my email. Can I still get my personal info that my Sync key had?

I first setup my old computer a Firefox Sync key, it was my first time to receive a Sync key. 3 months and I reformatted my pc because of data loss but my Sync key is stored in my other partitioned drive and when I setup my Firefox Sync, the Sync key is not accepted. How can this be? Is my old sync key expired? Is it changed? I'm not notified in my email. Can I still get my personal info that my Sync key had?

Ŋuɖoɖo si wotia

See: Firefox Sync troubleshooting and tips

If all else fails, follow instructions in this article: Replace your Sync information

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (3)

more options

Ɖɔɖɔɖo si wotia

See: Firefox Sync troubleshooting and tips

If all else fails, follow instructions in this article: Replace your Sync information

more options

solved, but I guess I gotta re login everything.... thanks,

more options

You're welcome.