Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

Retrieve email messages that were lost by displaying 'only' unread messages.

george.fono

I had a number of emails that were labelled 'unread'. I pulled down the command that was tagged to only show unread emails. I touched every email that was unread to get a clean plate. Since all emails were now read, I got a blank screen; all. How do I get my emails back. I can not remember what tools I used, or where the tools came from. I have over 6K emails, but I can not get at them. Please help. George

I had a number of emails that were labelled 'unread'. I pulled down the command that was tagged to only show unread emails. I touched every email that was unread to get a clean plate. Since all emails were now read, I got a blank screen; all. How do I get my emails back. I can not remember what tools I used, or where the tools came from. I have over 6K emails, but I can not get at them. Please help. George

All Replies (1)

I'm guessing you pressed the "Unread" Quick Filter button. To unfilter the view and and see all messages, just press the "Unread" button again. This article describes the feature in more detail:

https://support.mozilla.org/en-US/kb/quick-filter-toolbar

Bia biabia

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.