Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Solved

password denied

Thunderbird Save passwords
wtrc replied 1 kwasiɖa si va yi
wtrc
wtrc

Hello there,

With one of the email addresses I am montoring on Thunderbird I experience an unusual difficulty.

There are times, I get to see a pop-up window that the login failed, and being prompted to enter the password again.

I've learned that in those instances I need to remove the password from the password list in thunderbird, restart my laptop, and in opening the thunderbird dashboard re-enter the password, and then it's fixed.

Today, however I keep repeating this procedure time and time again, but this time it doesn't fix the issue, and this pop-up message keeps popping up, each time enter the new password.

Is there anyone who can help me resolve this issue ? ...

That would be great, because since the login fails, I am unable to receive any incoming mails of, nor send any from that account in thunderbird.

Kind regards, Christiaano

Hello there, With one of the email addresses I am montoring on Thunderbird I experience an unusual difficulty. There are times, I get to see a pop-up window that the login failed, and being prompted to enter the password again. I've learned that in those instances I need to remove the password from the password list in thunderbird, restart my laptop, and in opening the thunderbird dashboard re-enter the password, and then it's fixed. Today, however I keep repeating this procedure time and time again, but this time it doesn't fix the issue, and this pop-up message keeps popping up, each time enter the new password. Is there anyone who can help me resolve this issue ? ... That would be great, because since the login fails, I am unable to receive any incoming mails of, nor send any from that account in thunderbird. Kind regards, Christiaano

All Replies (2)

Matt
Matt
  • Contributor Ga 25 wo

I find I get those issues on outlook mail accounts because Microsoft appear to be limiting the frequency of logins from the same IP address and as I have multiple accounts one of them is usually denied while the minimum time elapses between logins.

wtrc
wtrc Biabia la

Ɖɔɖɔɖo si wotia

Hello Matt, The solution I found is to create a new password, and upload that to the thunderbird manager, and it worked. Thank you for your reply, and wishing you a great day. Christiaano

Bia biabia

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.