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Attempts to access spectrum.net to log into my email account are now unsuccessful.

Firefox Web compatibility
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75b8t26mjg

For years I could sign in easily to my email account by accessing spectrum.net. Recently I could not sign in as previously but received a repeated message from Spectrum: "We're sorry, somethng didn't work quite right. Please try again from home or contact us for asitance. IDID-4049" I was using my home iMac desktop. I contacted Spectrum and was elevated to an engineer to trouble shoot my issue. They were not able to help me. I subsequently tried using FireFox trouble shooting mode and was able to connect with spectrum.net. However the normal non-trouble shooting mode still generated the same "We're sorry..." message from spectrum. I had allowed pop-ups, etc using the FireFox "Privacy and Security" settings.

Thank you.

For years I could sign in easily to my email account by accessing spectrum.net. Recently I could not sign in as previously but received a repeated message from Spectrum: "We're sorry, somethng didn't work quite right. Please try again from home or contact us for asitance. IDID-4049" I was using my home iMac desktop. I contacted Spectrum and was elevated to an engineer to trouble shoot my issue. They were not able to help me. I subsequently tried using FireFox trouble shooting mode and was able to connect with spectrum.net. However the normal non-trouble shooting mode still generated the same "We're sorry..." message from spectrum. I had allowed pop-ups, etc using the FireFox "Privacy and Security" settings. Thank you.

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