why are my payment methods no longer showing???
All Replies (4)
Hi Samantha, could you add more details? Where the payment methods are not showing? Is it your saved credit card information?
Do they still offer to autofill in the credit card fields on websites, and you perhaps just don't see them in Settings? In case there were older entries with missing values, there's currently a bug being fixed for this error now obscuring all entries: support.mozilla.org/questions/1589800
I have a similar issue. Payment methods are present and are offered for autofill, but the autofill never actually happens.
The dropdown autofill offer closes when I click on one of the payment methods, but the fields aren't actually filled in. Hovering on a payment method in the dropdown does show the method filled in, but the fields revert to empty if I choose any of the options or try to move the cursor elsewhere.
This happens in private windows too with all extensions disabled.
Vale, if you submitted a question of yours, it would include relevant system details to help understand the potential issues. In general, this means the encryption of the cards can't be restored, and you need to go to Settings to manually edit each of the cards, and check whether they still contain up to date information.