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I can’t log into internet banking already clears cookies and history protection is on help internet web page same with safari

emma.aurelia

Ok so something has changed mi get the home page up of internet banking When I click on log in It won’t load the page And a big red cross comes Suggesting b browser issue On Firefox Basic protection is on Blocked cookies ? My bank suggested I take Firefox and safari off iPhone Andre instal which I have it makes no difference Am suspicious of my bank On the home age allot about their banking app Is it a coincidence I cannot access my acc online via the web ! ? If I disable protection there is still the same issue ! It’s driving me up the wall Tried safari and it’s just the same on there ! Help please

Ok so something has changed mi get the home page up of internet banking When I click on log in It won’t load the page And a big red cross comes Suggesting b browser issue On Firefox Basic protection is on Blocked cookies ? My bank suggested I take Firefox and safari off iPhone Andre instal which I have it makes no difference Am suspicious of my bank On the home age allot about their banking app Is it a coincidence I cannot access my acc online via the web ! ? If I disable protection there is still the same issue ! It’s driving me up the wall Tried safari and it’s just the same on there ! Help please

All Replies (1)

This unfortunately sounds like a limitation or a bug over at your bank.

If you post at which address you see the issue, somebody might be able to verify or check how they get these results, but I'm afraid you'll have to escalate that with your bank so that they unblock your access, whatever rule they have in place.

Bia biabia

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