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I changed password for email provider, but it wont update in thunderbird even though I do not use password manager

  • 3 ŋuɖoɖowo
  • 0 masɔmasɔ sia le wosi
  • 11 views
  • Nuɖoɖo mlɔetɔ Lin
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emmail
emmail

Hi, I use hushmail as an email provider, and thunderbird to download my hushmail emails onto my laptop. I recently changed the hushmail password, but I cannot see how to update it in thunderbird. I have read several help posts suggesting I need to change the password in 'saved logins', but I don't have any saved passwords there. I know the password is correct because I can access my emails with it online on the hushmail site, just not through thunderbird. I have attached pics showing that I don't have any saved logins, and the message I get when I try to download emails. Any help would be appreciated, thanks in advance.

Hi, I use hushmail as an email provider, and thunderbird to download my hushmail emails onto my laptop. I recently changed the hushmail password, but I cannot see how to update it in thunderbird. I have read several help posts suggesting I need to change the password in 'saved logins', but I don't have any saved passwords there. I know the password is correct because I can access my emails with it online on the hushmail site, just not through thunderbird. I have attached pics showing that I don't have any saved logins, and the message I get when I try to download emails. Any help would be appreciated, thanks in advance.
Screen ƒe photowo kpe ɖe eŋu

All Replies (3)

Lin
Lin
  • Top 25 Contributor

Another place where passwords or logon tokens can be cached is in a cookie. Try combing through Thunderbird's saved cookies and delete any that reference Hushmail.

They can be found (in Windows) at <Tools | Settings | Privacy & Security | Web Content | "Show Cookies" button>.

emmail
emmail Biabia la

Thank you for replying, Lin. I looked for the folder you suggested but I cannot find it on my laptop. 'Settings/privacy and security' does not have a 'web content' folder so I guess my system is configured differently. I searched for the file but nothing came up . i use windows 11 if that is relevant. i have attached a screenshot of my settings/privacy and security folder - is this the right path please?

Lin
Lin
  • Top 25 Contributor

Sorry, I worded that poorly. What I meant to say was that's where the setting are found in Thunderbird for Windows, not Windows itself (the menus are a little different for Linux and other operating systems.) See the attached image.

Bia biabia

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