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emails not showing in the unified folder

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  • Nuɖoɖo mlɔetɔ Stephen Davies

Stephen Davies
Stephen Davies

I'm using a Samsung Tab S6 tablet with thunderbird email for Android. I have several email addresses to monitor but I've noticed the unified folder doesn't always show emails that are in an inbox in a email address but they are there if I check the email address direct.

Anyone how to fix?

I'm using a Samsung Tab S6 tablet with thunderbird email for Android. I have several email addresses to monitor but I've noticed the unified folder doesn't always show emails that are in an inbox in a email address but they are there if I check the email address direct. Anyone how to fix?

All Replies (2)

Platform34
Platform34

Are you saying that emails directly within your account inbox folder (not a sub folder) sometimes appear in Unified inbox and on other occations don't?

Is there any action, sequence or circumstance that enables you to reliably reproduce this conditon?

Do you have emails sorted by unread/read status. Users with large qty of emails and this sort order sometimes miss a read email as it's displayed further down or below the immediately visible list.

Emails within other folders need the "Unify" toggle enabled to display within the Unified Inbox.

To check a folder ...

  1. Open the account list
  2. Tap an account
  3. Tap manage folders (bottom of list)
  4. Tap a folder name
  5. Toggle "Unify" On
Stephen Davies
Stephen Davies Biabia la

Thanks for the help. Have hopefully now sorted.

Bia biabia

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