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Legitimate emails going into Spam folder.

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  • Nuɖoɖo mlɔetɔ sfhowes

Enduser
Enduser
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I am currently running Thunderbird version 140.0.4 [aarch64] on Windows 11 and no matter what I try I cannot stop emails from ebay@ebay.com from going into the spam folder. I have entered the address in all the address books, marked emails as not junk, and also set up a message rule/filter but to no avail. This is very annoying, can anyone suggest what I can try next ?

I am currently running Thunderbird version 140.0.4 [aarch64] on Windows 11 and no matter what I try I cannot stop emails from ebay@ebay.com from going into the spam folder. I have entered the address in all the address books, marked emails as not junk, and also set up a message rule/filter but to no avail. This is very annoying, can anyone suggest what I can try next ?

All Replies (2)

david
david
  • Top 10 Contributor
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I suggest creating a filter to force it to the desired destination.

Helpful?

sfhowes
sfhowes
  • Top 10 Contributor
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See https://support.mozilla.org/en-US/questions/1404881

Helpful?

Bia biabia

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