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Problem with synchronization

  • 1 ŋuɖoɖo
  • 0 masɔmasɔ sia le wosi
  • 12 views
  • Nuɖoɖo mlɔetɔ Paul

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Good day. I reinstalled Firefox. I logged into my account, pressed sync... Nothing changed at all! I didn't pull up a single bookmark. How is that possible???? Sincerely, [email address]

Good day. I reinstalled Firefox. I logged into my account, pressed sync... Nothing changed at all! I didn't pull up a single bookmark. How is that possible???? Sincerely, [email address]

Paul trɔe

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Hi Stian

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

I am going to remove your email address from your question for your privacy and security as this is an open forum.

Helpful?

Bia biabia

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