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I have 21 filters set up in Thunderbird (originally on the Mac, now on Windows). This is for an IMAP account.

Most of the filters are simple, one match, mark message as read, move to a folder. A few have multiple matches, but the same mark read and move to folder steps.

Some filters work fine, some do not work at all. The ones that are not working are the simple single match ones. There's nothing in the filter log showing what the issue might be. The filter in question doesn't show up.

What can I do to track down what the issue might be?

Thanks.

This has happened to me twice now. I do not delete emails from purchases until the item is received. I leave it in my inbox and often will mark it unread. I went into it yesterday to check to see when I should receive a certain item and the email is gone. I have looked in all folders (spam, trash, archive, all mail) and it is not there. I blamed G-mail originally but now wonder if it is Thunderbird and if there is some way to retrieve it. Is there a defunct setting somewhere that I do not know about or understand? I have plenty of storage. Can someone answer this for me?

Starting in mid November 2025, my subfolder - named Apps, disappeared from my folder structure. I've used this for many years without an incident. It remains on my structure when I open my email via a web browser, but is absent from Thunderbird.

What changed? Is there something now forbidden about the name?

As I have message filters created to sort all my emails, it is a real problem now with Thunderbird. I would be grateful if someone can enlighten me on how to solve this issue. Jerry

For some unknown reason my Karoo account suddenly refused to open and allow mail in or out. I have continually tried all all karoo's advice and getting nowhare. Please help. Campbell Whyte