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Random Repeated crashes across multiple browsers

  • 2 wótegronje
  • 3 maju toś ten problem
  • 3 naglědy
  • Slědne wótegrono wót cor-el

SiriusArt
SiriusArt
dalšne nastajenja

Had this problem for about two weeks now, intermittently but nowit's becoming a heavy problem. All browsers seem to suffer from it which leads me to think it may be malware? I first noticed and originally thought the problem came from when I installed the Nightly Browser, which is when the issue started.

Nothing in particular seems to set it off, even staring at a loaded webpage can cause firefox to crash, or the page in Chrome to crash. Chrome suffers from this crash even at first install, it loaded it first time with an 'aw opps screen'! this has persisted through a windows reformat, firefox reinstalls, malware / virus scans which have pulled up and cleaned files, 'SweetIM' whatever that was. Problem is still persisting, what has me ost stumped is a reformat did not fix the problem. Which leads me to asking for help!

Have not submitted crash reports very often so here is what has been submitted,

tl;dr have tried reformat, reinstall, firesox in safe mode, other browsers, malware scans. Still in shit. 

bp-47d37fa5-2217-4eac-a95d-ce90a2131219 19/12/2013 18:19 
7a0c390d-a294-42dd-9a7b-651ec1a36931 19/12/2013 17:13 
bp-ea3c7794-3f82-4014-bc6a-b65c12131219 19/12/2013 08:59 
bp-b6b0b968-df68-453c-9f0a-160062131219 19/12/2013 02:25 
5ed67291-6cba-4161-b933-cca4f3b259f9 19/12/2013 02:18 
bp-0e3ceb6a-675f-4bef-89db-46ce82131218 18/12/2013 23:43 
bp-d6f18ed9-00f0-46df-ada6-ffa732131218 18/12/2013 20:52 
bp-d827e05d-250e-4411-a3f8-14a532131218 18/12/2013 19:21 
bp-c3433794-4295-49c7-9182-ffdd62131218 18/12/2013 19:13 
bp-bcc410f2-e85c-4338-8436-5b0782131218 18/12/2013 19:01 
bp-184d3345-c65b-41be-a5e1-3feeb2131218 18/12/2013 18:03 
bp-bae6a4c7-6885-4cce-874b-8d2d72131218 18/12/2013 17:56 
bp-b6a044bd-c5c7-4430-bfce-550ce2131218 18/12/2013 17:47 
bp-ae8ae4e2-bf0f-4623-a34c-578c82131218 18/12/2013 17:01 
bp-89dc944a-20dd-40db-af50-0aacb2131218 18/12/2013 12:54 
bp-fbb38a24-b88b-4d40-9ffb-aad902131218 18/12/2013 12:26 
bp-96d34653-47ec-48ab-a43e-13df22131218 18/12/2013 01:19 
bp-bb57d720-4af6-4420-9938-ff46d2131218 18/12/2013 01:18 
bp-a5b9d000-b804-405c-a3d8-505772131218 18/12/2013 00:32
Had this problem for about two weeks now, intermittently but nowit's becoming a heavy problem. All browsers seem to suffer from it which leads me to think it may be malware? I first noticed and originally thought the problem came from when I installed the Nightly Browser, which is when the issue started. Nothing in particular seems to set it off, even staring at a loaded webpage can cause firefox to crash, or the page in Chrome to crash. Chrome suffers from this crash even at first install, it loaded it first time with an 'aw opps screen'! this has persisted through a windows reformat, firefox reinstalls, malware / virus scans which have pulled up and cleaned files, 'SweetIM' whatever that was. Problem is still persisting, what has me ost stumped is a reformat did not fix the problem. Which leads me to asking for help! Have not submitted crash reports very often so here is what has been submitted, tl;dr have tried reformat, reinstall, firesox in safe mode, other browsers, malware scans. Still in shit. <pre><nowiki>bp-47d37fa5-2217-4eac-a95d-ce90a2131219 19/12/2013 18:19 7a0c390d-a294-42dd-9a7b-651ec1a36931 19/12/2013 17:13 bp-ea3c7794-3f82-4014-bc6a-b65c12131219 19/12/2013 08:59 bp-b6b0b968-df68-453c-9f0a-160062131219 19/12/2013 02:25 5ed67291-6cba-4161-b933-cca4f3b259f9 19/12/2013 02:18 bp-0e3ceb6a-675f-4bef-89db-46ce82131218 18/12/2013 23:43 bp-d6f18ed9-00f0-46df-ada6-ffa732131218 18/12/2013 20:52 bp-d827e05d-250e-4411-a3f8-14a532131218 18/12/2013 19:21 bp-c3433794-4295-49c7-9182-ffdd62131218 18/12/2013 19:13 bp-bcc410f2-e85c-4338-8436-5b0782131218 18/12/2013 19:01 bp-184d3345-c65b-41be-a5e1-3feeb2131218 18/12/2013 18:03 bp-bae6a4c7-6885-4cce-874b-8d2d72131218 18/12/2013 17:56 bp-b6a044bd-c5c7-4430-bfce-550ce2131218 18/12/2013 17:47 bp-ae8ae4e2-bf0f-4623-a34c-578c82131218 18/12/2013 17:01 bp-89dc944a-20dd-40db-af50-0aacb2131218 18/12/2013 12:54 bp-fbb38a24-b88b-4d40-9ffb-aad902131218 18/12/2013 12:26 bp-96d34653-47ec-48ab-a43e-13df22131218 18/12/2013 01:19 bp-bb57d720-4af6-4420-9938-ff46d2131218 18/12/2013 01:18 bp-a5b9d000-b804-405c-a3d8-505772131218 18/12/2013 00:32 </nowiki></pre>

Wót cor-el změnjony

Wšykne wótegrona (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
dalšne nastajenja

The first 5 crashes look quite different from one another, although 3-5 seem to relate to the JavaScript "just in time" compilers. You could try disabling those. The easiest way to do that is to run Firefox in its Safe Mode, but this will turn off AdBlock Plus (which you used to have when the crash reports were generated, but I don't see in your current info). For the more surgical approach, see: https://support.mozilla.org/en-US/que.../972082#answer-482092.

Also, could you run some hardware diagnostics on your memory in case it has become flaky for some reason?

cor-el
cor-el
  • Moderator
dalšne nastajenja

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.