Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

how do I fix Crash ID: bp-56f22e04-3531-4d74-9630-f98a32130119?

  • 1 wótegrono
  • 1 ma toś ten problem
  • 3 naglědy
  • Slědne wótegrono wót philipp

piercemaj
piercemaj
more options

when I right click the firefox icon on the desktop and click run as administrator a user account control box opens and asks do you want to allow the following program to make changes to this computer. clicking yes is the only way I can get firefox to open with crashing. If I only double left click the firefox icon firefox crahses. I have run spybot, superantispyware, and microsoft safety scanner, and I have uninstalled and re-installed firefox.

when I right click the firefox icon on the desktop and click run as administrator a user account control box opens and asks do you want to allow the following program to make changes to this computer. clicking yes is the only way I can get firefox to open with crashing. If I only double left click the firefox icon firefox crahses. I have run spybot, superantispyware, and microsoft safety scanner, and I have uninstalled and re-installed firefox.

Wšykne wótegrona (1)

philipp
philipp
  • Moderator
more options

hello piercemaj, from the crash report you've submitted it seems like the crash is malware related. the malicious file on your pc causing the crash is named isjvkmzx.dll (randomly generated filename).

according to reports from other users it should be detected &removed by microsoft safety scanner and kaspersky security scan. please run a scan with these products:

http://www.kaspersky.com/security-scan

http://www.microsoft.com/security/scanner/default.aspx

Wót philipp změnjony