Amazon website does not load properly. Text only. Using Windows XP. Cache clearing does not work.
The amazon.com website will only load text, although it does load an occasional image. I am using windows xp, firefox version 8.0
Wšykne wótegrona (9)
Reload web page(s) and bypass the cache.
- Press and hold Shift and left-click the Reload button.
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Cmd + Shift + R" (MAC)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode
Did not work.
Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Accessibility settings.
- Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
See also:
Box was already checked, so that wasn't it. Where are the Accessibility settings?
See High contrast schemes:
Reload web page(s) and bypass the cache.
- Press and hold Shift and left-click the Reload button.
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Cmd + Shift + R" (MAC)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode
High contrast wasn't on. Tried all of the others. Thanks for the responses, but still no luck. I have attached a screen shot of the amazon site.
That almost looks like a page for a mobile device.
Are you using a wireless connection?
No. And all other sites load correctly. This is a networked connection, so I am wondering if that is something that is causing this. Others in the office do not have the same problem, but a couple others do.
Anything unusal reported if you test your browser?