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when I type in a url, the enter key is not recognised so site wont load

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  • 6 ma toś ten problem
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  • Slědne wótegrono wót cor-el

mafisher
mafisher
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When I type a url or paste in one and hit enter, the enter key is not recognised and nothing happens. it wont load. If I use a bookmark and click on a saved url that will load automatically. Have uninstalled and reinstalled firefox and it hasn't resolved the problem.

When I type a url or paste in one and hit enter, the enter key is not recognised and nothing happens. it wont load. If I use a bookmark and click on a saved url that will load automatically. Have uninstalled and reinstalled firefox and it hasn't resolved the problem.

Wubrane rozwězanje

That issue can be caused by the Ask.com toolbar (Tools > Add-ons > Extensions)

Your system details show that toolbar in the user agent as AskTbARS/3.11.3.15590

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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Wšykne wótegrona (1)

cor-el
cor-el
  • Moderator
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Wubrane rozwězanje

That issue can be caused by the Ask.com toolbar (Tools > Add-ons > Extensions)

Your system details show that toolbar in the user agent as AskTbARS/3.11.3.15590

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).