Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Unkown error while synchronizing

  • 2 wótegronje
  • 51 ma toś ten problem
  • 3 naglědy
  • Slědne wótegrono wót simon233

loranger
loranger
more options

My Sync does not work since a week now. On the two mac I uses, Sync says it encountered an unknown error and will retry soon. But it haven't sync since a week now. I can't find any clue in the about:sync Can someone help ?

My Sync does not work since a week now. On the two mac I uses, Sync says it encountered an unknown error and will retry soon. But it haven't sync since a week now. I can't find any clue in the about:sync Can someone help ?

Wubrane rozwězanje

This is a frequent problem for many Sync users. The only thing you can do is to delete your old account and create a new one, then it'll sync normally again.

WARNING: If you do so, all of your sync information will be lost. Be sure to back up all of your bookmarks and passwords just in case.

Also read this article for more information:

https://support.mozilla.com/en-US/kb/Firefox%20Sync%20is%20not%20working#w_error-while-syncing

Toś to wótegrono w konteksće cytaś 👍 2

Wšykne wótegrona (2)

silkphoenix
silkphoenix
more options

Wubrane rozwězanje

This is a frequent problem for many Sync users. The only thing you can do is to delete your old account and create a new one, then it'll sync normally again.

WARNING: If you do so, all of your sync information will be lost. Be sure to back up all of your bookmarks and passwords just in case.

Also read this article for more information:

https://support.mozilla.com/en-US/kb/Firefox%20Sync%20is%20not%20working#w_error-while-syncing

simon233
simon233
more options

I had this problem. Only recommendation I'd add is to keep trying for a while with old account if migrating to a new machine. I did this and the sync worked once during an hour of testing. I now have all my bookmarks and passwords on new machine, all now need do is create new account sync account. Btw is anyone from Mozilla responded to what is causing the problem?