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Alert from added account: failure due to backend error

Thunderbird E-mail pósłaś a dostaś
Gérard Roux jo wótgronił pśed pśed 1 tyźenjom
Gérard Roux
Gérard Roux

Yandex email account. Messages are constantly being received: “Alert from account [redacted]@yandex.ru: UID fetch message 5 uid 122: failure due to backend error”. The numbers are always different. Emails are being received and sent. The server settings — the ones recommended by Yandex — are configured correctly. But these notifications appear almost every second. What is the problem?

Yandex email account. Messages are constantly being received: “Alert from account [redacted]@yandex.ru: UID fetch message 5 uid 122: failure due to backend error”. The numbers are always different. Emails are being received and sent. The server settings — the ones recommended by Yandex — are configured correctly. But these notifications appear almost every second. What is the problem?
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Wót christ1 změnjony

Wšykne wótegrona (4)

christ1
christ1
  • Jaden z 25 nejlěpšych sobustatkujucych
  • Moderator
failure due to backend error

This is a problem at the server side. So you should talk to your email provider.

Gérard Roux
Gérard Roux Pšašaŕ

christ1 said
failure due to backend error

This is a problem at the server side. So you should talk to your email provider.

Thanks.. Yes. They answered me: "All the basic settings you specified are correct — I don't see any limitations." Actually, the mail is working. the problem is with notifications, which I have to turn off due to the constant pop-up warnings. I tried disabling the antivirus and installing another version of the program. It doesn't help. There are no such problems with gmail or outlook.

christ1
christ1
  • Jaden z 25 nejlěpšych sobustatkujucych
  • Moderator

Try right-click Inbox > Properties > click 'Repair folder' button.

Also, tips to prevent UID fetch errors:

  • keep Thunderbird updated to the latest version
  • regularly compact folders
  • avoid large mailbox sizes
  • maintain a stable Internet connection
  • backup your Thunderbird profile periodically
Gérard Roux
Gérard Roux Pšašaŕ

Thank you. So far, no success. I tried to repair. Perhaps the box is too large, problems with indexing, or is it still an issue on Yandex’s side...

Stajśo pšašanje

Musyśo se pla swójogo konta pśizjawiś, aby na pśinoski wótegronił. Pšosym stajśo pšašanje, jolic hyšći njamaśo wužywaŕske konto.