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Local folders disapear

Ole Storm Mikkelsen

Hi My local folders disapear, and I got an sugestionfrom Toad-hall, that i followed: Renaming the folder names to shorter names and download from the oficial Thunderbird download. When i removed thunderbird and install agin it works by magic, but each time i close Thunderbird and open it again my local folders are diapeared Kind regards Ole Storm Mikkelsen

Hi My local folders disapear, and I got an sugestionfrom Toad-hall, that i followed: Renaming the folder names to shorter names and download from the oficial Thunderbird download. When i removed thunderbird and install agin it works by magic, but each time i close Thunderbird and open it again my local folders are diapeared Kind regards Ole Storm Mikkelsen

Wšykne wótegrona (1)

Hi Ole,

It sounds like Thunderbird isn’t properly saving your profile or local folder settings between sessions. Here are a few things you can check:

1. **Profile location:**

  * Go to **Help → More Troubleshooting Information → Profile Folder → Open Folder**.
  * Make sure your *Local Folders* data (usually in `Mail/Local Folders`) is actually there and not being stored in a temporary or roaming location.

2. **Check permissions:**

  * Ensure that the profile folder isn’t marked as *read-only* and that you have full write permissions to it.

3. **Antivirus or cleaner software:**

  * Some antivirus or “system cleaner” tools can remove or block Thunderbird data. Try adding Thunderbird’s profile folder to your antivirus exclusion list.

4. **Rebuild your profile (if needed):**

  * Close Thunderbird.
  * Copy the contents of your `Mail/Local Folders` folder somewhere safe.
  * Create a new Thunderbird profile using the **Profile Manager** (`thunderbird.exe -P`), then move your saved Local Folders data into the new profile’s `Mail/Local Folders` folder.

After that, restart Thunderbird and check if the folders persist after closing and reopening.

Kind regards, Rahmat